Network With Your Customers
Tuesday, November 21st, 2006Owners, CEOs and Directors don’t let your Account Managers, Inside Sales, Support, Accounting etc. be the only contact that your customers has with your company, be accessible and interested. It will do wonders for your relationship with your customers. At the Danish Business Summit 2006 in Atlanta, Charlotte Jorst owner of Skagen Designs, explained about how her and her husbands close connections with their customers had always been a major contributor to their success. Skagen Designs sells more than 2 million watches per year, and still today Charlotte gets behind the counter at the major retailer stores, to secure mind share and to network with the people who sells her designs.
Hank Paulson Chairman and CEO of Goldman Sachs did just that (reached out): “When I got back to the office in January, I called 60 CEOs in the first week to wish them happy New Year. I had never done that before, but it was great. I asked them about their business and their relationship with Goldman.”
Read the complete article at “How I Work” at CNNMoney.com


